ask questions and be a part of the communityĪnd subscribe to our newsletter to keep up with the latest news from Mixvibes.īecause you were very slow with responding i had to buy the software again as i needed to use it. download Cross Mac/PC if you lose your info Register your serial on the forums in order to: Also please let me know the technical details of your computer (OS version, CPU, GPU, and RAM amount) plus the exact version of Remixvideo Pro installed (the most recent update is 1.4.8) I will bring up this recording bug with the team, and just to clarify recording was working fine with the lite version? I have been able to replicate the issue in Remixvideo Pro for Windows but not on Mac, but was not aware that it wasn't an issue in the lite version (might be a good clue for the developers). NB: (** Have the code just not sharing it here.
#Remixlive response delayed full version#
I have just issued a refund for your Remixvideo lite purchase! Also I have been able to get you a license for the full version of Cross (unfortunately I don't have any Remixlive one's to give otherwise I would send that as well): I have a custom laptop i7 with 2gb GPU and 16gb ram No i've reinstalled the pro version and the recording not working. No the recording was fine on the full pro version. On Tuesday, 19 March 2019, 19:06:16 GMT, Nash Jina wrote: This software would/should be great but poor customer service has been a big disappointment. Can you offer any assistance? This has been going on way too long! The messages begin at the bottom of this and go up the page but in short issues remaining still isthe software won't record now and the Cross DJ code didn't work. Why is this so? Here are the conversations copied and pasted from emails to save me going through it all again. Hi i've had various issues with Remixvideo, software and licensing and have had really poor sporadic at first, but now totally non existent contact from your customer support.
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